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Right at Home (Bristol East)

★★★☆Good

Location and contact details

Ground Floor, Unit 3, Eclipse Office Park, High Street, Staple Hill, Bristol, BS16 5EL
www.rightathomeuk.com01173701710

Quality care and companionship in the comfort of your own home.

Right at Home (Bristol) is a quality domiciliary care agency which is regulated to support clients with personal care needs.

As part of one of the world’s most trusted care companies, together we help thousands of people every day to continue living happily and independently in their own homes. 

Our carefully trained and friendly carers provide help with a wide range of tasks including housework, shopping, cooking meals, washing and dressing and physical assistance. 

As well as helping with personal care and light housekeeping, we place great emphasis on providing emotional support too. 

Something as small as sharing a cup of tea and having a chat or laughing at a joke can make a huge difference to the health and well-being of the person we are providing care for. 

Our service is completely flexible and can be adjusted as your or your loved one’s needs change. We provide care on a short-term or long-term basis, ranging from a daily visit through to 24 hour care, seven days a week.

We only employ carers with genuine empathy for the people they are asked to look after. In addition, everyone who works for us has to undergo extensive background checks, so you can be assured that the people who come into your or your loved one’s home are trustworthy and reliable. 

We have an intensive training programme that new members of staff have to complete before starting work at Right at Home and this training continues throughout their career with us. 

We always match our clients with carers who have similar interests and we will personally introduce the carer to you and your family for approval before they start work. 

We make sure the same team of carers visit you each time, so you can build up a relationship and are comfortable with that person. We also carry out regular spot checks to ensure the care you are receiving is of the very highest quality.

 

Registration summary

Registration Date: 4 November 2013
Last CQC inspection: 12 May 2017
Local Authority: South Gloucestershire
Specialist care categories: Caring for adults over 65 yrs • Caring for adults under 65 yrs • Dementia • Physical disabilities • Sensory impairment

Care provider group

Bristol Quality Care Limited

CQC Rating for Right at Home (Bristol East)

Where this care provider can improve
Overall
★★★☆Good
Safe
★★★☆Good
Effective
★★★☆Good
Caring
★★★☆Good
Responsive
★★★★Outstanding
Well-led
★★★☆Good

Ratings are provided by Care Quality Commission (CQC) and reflects the most recent report for this care provider, which was published on 17 August 2017.

See CQC's page explaining ratings for more details about ratings and inspection practices of care providers in England.

Services offered by Right at Home (Bristol East)

Care at home - Personal

  • Companionship:
  • Hourly visiting care:
  • Live in care workers:
  • Mobility support at home:
  • Personal and intimate care:
  • Mobility support outside the home:

As well as helping with personal care and light housekeeping, we place great emphasis on providing emotional support too. 

Something as small as sharing a cup of tea and having a chat or laughing at a joke can make a huge difference to the health and well-being of the person we are caring for.  

 

Shared Lives/homeshare

  • Support for young adults learning independence skills:
  • Day activities or support at home:
  • Day activities or support outside the home:
  • Help with planning your life:
  • Support to stay in your own home:
  • Supporting independence after accident or illness:

We work in close partnership with family members and other healthcare organisations to ensure that care is holistic and that our clients' health and well-being is supported in all areas of their lives. 

Please click here to contact us to discuss individual enquiries.

 

General

  • Accepting new clients:
  • Accepting referrals from Local Authority(s):
  • Accepting self-funded clients:
  • Day care:
  • Emergency care:
  • Respite care:

Our service is completely flexible and can be adjusted as your or your loved one’s needs change. 

We provide care on a short or long-term basis, ranging from an occasional respite visit through to live-in care and end-of-life care.

 

Transport

All carers have valid driving licences and are fully insured to transport clients on shopping trips, appointments and social outings.

We will always offer to visit our clients or their families at their home, but visits to our office are welcome at any time.

 

Residential - Shared Spaces

  • Transport available at the home:
  • Access to kitchen facilities:
  • Disabled access throughout the home and gardens:
  • Gardens or secure outside space:
  • Good access to public transport links:
  • Overnight visitor facilities:
  • Recreation room:
  • Secure access to the building:

Care at home - practical

  • Cooking:
  • Domestic cleaning:
  • Hairdressing:
  • Household administration:
  • Help arrange a meals at home service:

What people are saying about Right at Home (Bristol East)

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