/england/north-east/northumberland/hexham/helping-hands-west-northumberland/
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Helping Hands - West Northumberland

★★☆☆Requires improvement

Location and contact details

St Matthews House, Haugh Lane Industrial Estate, Hexham, NE46 3PU

Helping Hands - West Northumberland is a care agency situated in Hexham. The provider provides care for adults of all ages including those with physical disabilities. Helping Hands - West Northumberland also accepts individuals with dementia and eating disorders.

The company has been registered with the Care Quality Commission (CQC) for 9 months. In February 2018, the CQC rewarded the agency with an overall rating of requires improvement.

HH Community Care Limited is registered as the provider that operates the provider. This is one of two branches operated by HH Community Care Limited.

Registration summary

Registration Date: 13 November 2017
Last CQC inspection: 23 January 2018
Local Authority: Northumberland
Specialist care categories: Caring for adults over 65 yrs • Caring for adults under 65 yrs • Dementia • Eating disorders • Learning disabilities • Mental health conditions • Physical disabilities • Sensory impairment • Substance misuse problems

CQC Rating for Helping Hands - West Northumberland

Where this care provider can improve
Overall
★★☆☆Requires improvement
Safe
★★☆☆Requires improvement
Effective
★★☆☆Requires improvement
Caring
★★★☆Good
Responsive
★★☆☆Requires improvement
Well-led
★★☆☆Requires improvement

Ratings are provided by Care Quality Commission (CQC) and reflects the most recent report for this care provider, which was published on 28 February 2018.

See CQC's page explaining ratings for more details about ratings and inspection practices of care providers in England.

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