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Helping Hands - East Northumberland

★★☆☆Requires improvement

Location and contact details

4 Berrymoor Court, Northumberland Business Park, Cramlington, NE23 7RZ
01670797946

Helping Hands - East Northumberland is a domiciliary care provider situated in Cramlington. The agency cares for adults of all ages as well as children with mental health conditions. The agency also supports individuals with Alzheimer's and other forms of dementia and eating disorders.

The Care Quality Commission (CQC) has monitored the provider for more than three years. In the last report by the CQC from March 2021, the agency received an overall rating of requires improvement.

The care provider is managed by HH Community Care Limited. HH Community Care Limited runs a group of care agencies, with three registered with the CQC in England.

To enquire about availability at Helping Hands - East Northumberland, call 01670797946.

Registration summary

Registration Date: 14 November 2017
Last CQC inspection: 1 February 2021
Local Authority: Northumberland
Specialist care categories: Caring for adults over 65 yrs • Caring for adults under 65 yrs • Caring for children • Dementia • Eating disorders • Learning disabilities • Mental health conditions • Physical disabilities • Sensory impairment • Substance misuse problems

CQC Rating for Helping Hands - East Northumberland

Where this care provider can improve
Overall
★★☆☆Requires improvement
Safe
★★☆☆Requires improvement
Effective
★★★☆Good
Caring
★★★☆Good
Responsive
★★☆☆Requires improvement
Well-led
★★★☆Good

Ratings are provided by Care Quality Commission (CQC) and reflects the most recent report for this care provider, which was published on 5 March 2021.

See CQC's page explaining ratings for more details about ratings and inspection practices of care providers in England.

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