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Elder Care Agency Finder elder.org

Head Office

★★☆☆Requires improvement

Location and contact details

Jhumat House, 160 London Road, Barking, IG11 8BB
07984782116

Head Office is a domiciliary care provider in Barking. Head Office provides care for younger and elderly adults as well as children including people with sensory impairment. The agency also supports individuals with Alzheimer's and other forms of dementia and learning disabilities.

The Care Quality Commission (CQC) has monitored the company since July 2018. In the last report by the CQC from December 2020, the agency received an overall rating of requires improvement.

The care provider is run by Mercylink Care Services Ltd. Mercylink Care Services Ltd runs a group of care agencies, with two registered with the CQC in England.

For more information about Head Office, please call 07984782116.

Registration summary

Registration Date: 6 July 2018
Last CQC inspection: 24 November 2020
Local Authority: Barking and Dagenham
Specialist care categories: Caring for adults over 65 yrs • Caring for adults under 65 yrs • Caring for children • Dementia • Learning disabilities • Mental health conditions • Physical disabilities • Sensory impairment

Care provider group

Mercylink Care Services Ltd

CQC Rating for Head Office

Where this care provider can improve
Overall
★★☆☆Requires improvement
Safe
★★☆☆Requires improvement
Effective
★★★☆Good
Caring
★★★☆Good
Responsive
★★★☆Good
Well-led
★☆☆☆Inadequate

Ratings are provided by Care Quality Commission (CQC) and reflects the most recent report for this care provider, which was published on 17 December 2020.

See CQC's page explaining ratings for more details about ratings and inspection practices of care providers in England.

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