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Hales Group Limited - Thetford

★★☆☆Requires improvement

Location and contact details

Pal House, 2 Market Place, Thetford, IP24 2AH
www.halescare.co.uk01842780000

Hales Group Limited - Thetford is a care agency in Thetford. Hales Group Limited - Thetford cares for adults of all ages as well as children including people with learning disabilities. The company also accepts individuals with Alzheimer's and other forms of dementia and mental health conditions.

The provider has been operating for more than seven years. The CQC last updated their ratings of the care provider in November 2019, giving it an overall rating of requires improvement.

Hales Group Limited - Thetford is operated by Hales Group Limited. Hales Group Limited is a large group of care agencies with 17 individual offices across England.

For more information about Hales Group Limited - Thetford, please contact the agency at 01842780000. More details can be found on www.halescare.co.uk.

Registration summary

Next manager holiday: 27 September 2019
Registration Date: 7 December 2012
Last CQC inspection: 19 June 2019
Local Authority: Norfolk
Specialist care categories: Caring for adults over 65 yrs • Caring for adults under 65 yrs • Caring for children • Dementia • Learning disabilities • Mental health conditions • Physical disabilities

Care provider group

CQC Rating for Hales Group Limited - Thetford

Where this care provider can improve
Overall
★★☆☆Requires improvement
Safe
★★☆☆Requires improvement
Effective
★★★☆Good
Caring
★★★☆Good
Responsive
★★☆☆Requires improvement
Well-led
★★☆☆Requires improvement

Ratings are provided by Care Quality Commission (CQC) and reflects the most recent report for this care provider, which was published on 22 November 2019.

See CQC's page explaining ratings for more details about ratings and inspection practices of care providers in England.

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